FAQ
Most frequent questions and answers
HI, WE WANT TO HELP YOU
You can choose between various payment methods:
- FPX
- DEBIT CARD
- CREDIT CARD
Enter your home or office address when making your purchase and we will deliver the order to your chosen destination.
The delivery charge will vary according to your order:
West Malaysia : RM7
East Malaysia : RM18
YOU SHOULD ALSO BE AWARE THAT :
- Orders will be shipped out within 1-3 working days upon payment verification,unless otherwise stated .
- During sale periods and promotions the delivery time may be longer than normal.
- All shipping charges will be calculated automatically when you check out.
- Your products are under the responsibility of third party postal service providers,if it proves not to be our fault,we will not be responsible for lost packages or damages.
- Additional charges for redelivery will be applicable after unsuccessful delivery attempts.
- Kindly ensure you have selected the correct item(s) in the correct colors/sizes before checking out. We will not be able to amend orders once they have been confirmed and will not be held liable in the event the wrong colors/sizes are selected, or if duplicate orders are placed.
- Please make sure to fill in the correct and complete address and contact number, orders with incomplete or incorrect information may result in delayed delivery. A re-delivery fee will apply if parcel is returned.
- Please note that once your order has been made, your order may not be cancelled.
- We currently do not offer return, exchange or refund.
Do you have any queries or questions?
you can contact us in the following ways and we will reply to you as soon as possible.
- facebook page
- send us a message in the contact us form